Enjoy BCN
Phone: (+34) 93 300 22 11

Nicholas
10
Nicholas, United States
Couple
21/01/2019

First thought, this is the best Airbnb experience I have ever had. I like leaving detailed reviews. I look for the most telling reviews when selecting an Airbnb, so here you go! The house is literally adjacent (half a block) to the biggest and most famous church in Barcelona, the Sagrada Familia de Gaudí, you can see it from the rooftop really well, or your balcony. The church itself is incredible, the interior and tower trips are utterly spectacular. The neighborhood is central to lots of sights and right next to a metro station as well and literally on top of or next door to cafe, bakery, restaurants, small grocers, pharmacies etc. We usually rent a car but you really do not need to in Barcelona, and the metro is the most commonly used transport by all locals and quite frequent and swift. Everything is in its right place and cute and clean. Comfortable, calm and pretty quiet. I am a light sleeper and I did okay. No car or street noise at all, just maybe neighbors moving about, and quiet by 9:30 PM/21:30 or so. The thermostat is easy to control, air and heat work great. Staff speaks good English if you cannot speak Catalunya. It is a small apartment, but it has all you could need. It’s modern and functional and the kitchen is great. Perfect for a couple, perfect for a small family, fine for two couples, only possible downside is sharing a shower. In our personal instance there was a technical issue out of our control and the customer support team took care of our needs and concerns and went incredibly far beyond what we asked, and promptly. They were the best we’ve experienced in any service industry based setting. Very kind, prompt and professional! We couldn’t be any happier. Small side note, Pierre was the gentleman who helped us the most. He was humble, charming, friendly, and very pleasant! In American terms, HE WAS AN AWESOME DUDE!!!!


Enjoy BCN

Dear Nicholas,

Thank you very much for this great and complete feedback! It makes me very happy to know that staying in our apartment has been the best Airbnb experience you've ever had. It is true that the neighbourhood is lively but quiet and that you have everything walking distance from the apartment. I hope your friend is feeling better. It has been a real pleasure meeting you and assisting you during your stay. Next time you come to Barcelona I will be very happy to host you again.

Kind regards,
Pierre
Building Manager

Thomas
10
Thomas, United States
Family
04/01/2019

We stayed there starting on Xmas 2018. Two families with 4 young children. The location was excellent. Just around the corner from Las Ramblas and the Dessannes subway stop (and a bus which goes up Las Ramblas) (Side note: Public Transit in Barcelona is *excellent* - so convenient. Goes everywhere. Short waits. Clean. Easy access to airport. Why can’t LA have this?) The unit itself was great. Newly remodeled. Comfortable beds. Strong showers. Clean, safe. But I really want to commend the folks at EnjoyBCN. This was our first trip to Barcelona, and I had several questions/concerns (and I read some shady reviews about other operators). They always answered promptly and accurately. They even answered my questions on Xmas morning!!! (We were flying in on Xmas from London, which was basically closed, so I had questions on how to get to the unit and also whether any restaurants would be open) They also remembered my earlier question on a late checkout and had an answer waiting for me at check-in. They stored our luggage on our date of departure at their HQ (which is in a great area and in a cool building - they are on the 19th floor and offer a 360 panoramic view of the city. It’s a great way to get your bearings) I found our unit via VRBO.com, and I went through them to pay, but I would have no problem recommending going directly through EnjoyBCN. They are professional and super helpful.


Enjoy BCN

Dear Tom,

We are so happy to see that you had such a great stay at the apartment and a fantastic vacation in Barcelona.

It is also so great that you felt so well taken care of. We are always ready to help! The truth is that we do a great effort everyday to make you feel at home and this wonderful review encourages us to keep on doing a good job.

It has been a pleasure for us to host you. We hope to see you again soon!

Regards,
Juncal
Guest Satisfaction

John
10
John, United States
Family
02/01/2019

We had a great stay in this unique apartment in Barcelona... our two boys loved the upstairs loft area and changing lights. My wife and I loved the view out the fully opening window. We were fortunate enough to be there over new year's eve and enjoyed eating our grapes, drinking cava and watching fireworks over the city... very memorable.. What's better than the apartment is the EnjoyBCN staff.. They were extremely helpful with everything. They even let us store our bags with them while we were waiting for our airport taxi and enjoy the views of the city from their office windows. Would highly recommend this apartment in particular, but get the feeling you can't go too wrong with EnjoyBCN in general.


Enjoy BCN

Dear Jay,

We are so glad to see that you had such a great stay at the apartment and had a great stay during New Year's Eve. It is also so nice to see that you felt well taken care of by our team and also that you could enjoy our 360º views from our office. They are great, aren't they?

It has been a pleasure to host you. We hope to see you soon in Barcelona!

Best regards and have a fantastic 2019,
Juncal
Guest Satisfaction

Mary
10
Mary, United States
Group
05/11/2018

The apartment was extremely clean and easy to get to. We took the airport bus and it was an easy walk. Coming from the US, you will probably arrive early and have to store your luggage until check in at 3PM, unless they didn't rent the apartment the day before. You can store bags free at their office where you can relax and enjoy one of the best views of Barcelona in one of the tallest buildings in the area. Make sure they explain how the electronic key works. It's not hard once you get the hang of it but if you've never used one, it may take a few tries. The WIFI was fast and you will be close to restaurants, public transportation and small groceries to purchase supplies. Be prepared to bring an adapter if you're an American. We did find a store 1 1/2 blocks away which sells them if you don't have one. Placa Cataluna is where the Hop on/Hop off buses are and several nice sightseeing options are close or easy to get to by Metro. There is an elevator. In the kitchen, there is a dishwasher, coffee pod machine, small cleaning supplies, fridge, etc. There are two bathrooms although one shower is a bit smaller than the other. When leaving, you will be asked to take out the trash to the street bins. You leave the keys inside and close the door. This has nothing to do with the apartment, but if you want to visit popular attractions, such as Sagrada Familia, purchase your tickets well in advance or they may be sold out. Everyone was very nice at EnjoyBCN and we appreciated all of their help with questions and arrangements. You can call or text them using Whatsapp using WIFI if need free calling. If this apartment doesn't work for you, they have others which may work out just as well or better!


Enjoy BCN

Dear Mary, Thank you so much for this wonderful and detailed comment!

We are so happy to see that you had such a great stay at the apartment and felt well taken care of. Regarding the adapters, next time do not hesitate to ask us for them, as we have some for our American guests. It is also so nice to see that you enjoyed our new office that much. We are more than welcome to come back next time you visit Barcelona!

It has been a pleasure to host you. We hope to see you soon!

Regards,
Juncal
Guest Satisfaction

Isaac
10
Isaac, United States
Work
02/11/2018

Honestly, this was one of the best rental experiences I have had. The communication went above and beyond to make sure we had all of information entered correctly and that the process of checking in was easy. I came home from this work trip with full intentions of coming back to Barcelona with my wife and will only be looking to stay with enjoybcn in the future. Thank you for a memorable experience and being great hosts.


Enjoy BCN

Dear Isaac,

Wow, what a wonderful comment, thank you! We are so happy to see that you had such a great experience and felt this well taken care of. We do a great effort everyday to make you feel at home and this feedback really motivates us to keep on doing a good job.

It has been a pleasure to host you. We'll be more than glad to see you and your wife soon!

Best Regards,
Juncal
Guest Satisfaction

Lisa
10
Lisa, United States
Work
31/10/2018

Great experience. the managers were great with making the arrangements .The apartment appears newly renovated and everything was clean and comfortable. The onsite manager was great and even provided stocked the apartment with some key food/drink. Very happy with my stay. P.S.- very easy location to walk to the Congress Conference Center.


Enjoy BCN

Dear Eric,

We are so glad to see that you had such a great stay at the apartment and felt well taken care of. It is also nice to know that the location was convenient for you.

It has been a pleasure to host you. We hope to see you soon in Barcelona!

Regards,
Juncal
Guest Satisfaction

Sandro
10
Sandro, Switzerland
Group
29/10/2018

Great apartment and great location. The people that work for enjoybcn are very helpful and friendly. We just head a great time and we will be back again


Enjoy BCN

Dear Sandro,

We are so glad to see that you had a great stay at the apartment and felt well taken care of.

Thank you for this kind comment. We hope to see you soon in Barcelona!

Regards,
Juncal
Guest Satisfaction

Emma
10
Emma, United Kingdom
Family
29/10/2018

Stayed here with my husband, 3 kids and my mum... it was a perfect space to accommodate us all. The apartment was clean, comfortable, with a modern decor and was great for what we needed. The communal roof terrace was an added bonus and my daughter enjoyed the small pool... it is small though, so more for dipping than swimming, and was too chilly for me!! BCN were really helpful and I always got really quick responses from any queries. We had a problem with the safe not working, but they got an engineer to come and sort this out, so not a problem. The apartment is in a great location in the Gothic quarter and right next to Las Ramblas. We were also very close to the sea and the marina, so a nice easy walk along the promenade to look at boats or walk to the beach. Would recommend and would happily stay here again.


Enjoy BCN

Dear Emma,

We are so glad to see that you had a great stay and felt this well taken care of. We appreciate your feedback that will help us to improve the apartment for future travelers. It has been a pleasure to host you. We hope to see you soon in Barcelona!

Regards,
Juncal
Guest Satisfaction

Jessica
10
Jessica, United States
Couple
08/10/2018

We had a wonderful stay with enjoyBCN, it is clear that they know what they are doing in this business and know how to take care of their clients. After a 6 hour train ride, it was an easy check-in process, with everything clearly detailed in emails leading up to our stay. The apartment is quiet, clean, and the rooftop has an unparalleled view of La Sagrada Familia. They have the whole building and are careful not to rent to big groups who may be looking for a party, which was much appreciated, although it would have been nice if the rooftop was open past 22:00, on a warm night it would have been great to sit with a glass of wine and take in the view. Pierre and Teresa were excellent hosts, making sure we had a local number to reach them on WhatsApp if we needed anything, and taking care of dinner reservations for our first night there (they had amazing recommendations). We are already talking about our next trip to Barcelona, and one of their locations would definitely be on our list.


Enjoy BCN

Dear Jessica,

We are so happy to see that you had such a great stay and felt this well taken care of. Teresa and Pierre will be delighted when they see this wonderful feedback. Thank you! Regarding the rooftop terrace closing hours, as the building is in a residential area, the city council states we have to close the terrace at 10pm. If this was not the case, we would be more than glad to remain more time open!

It has been a pleasure to have you as guests. We hope to see you soon again in Barcelona!

Best Regards,
Juncal
Guest Satisfaction

Amy
10
Amy, United States
Family
03/10/2018

We were so pleased with our apartment near Sagrada Familia and would definitely recommend EnjoyBCN's properties to other travelers. *Location* - ideal. With views of Sagrada Familia from the roof and the entrance to the building on Avinguda Gaudi, one might expect the apartment would be noisy, but it was very quiet considering the location. We couldn't hear any street noise at all, though other guests in the hallways were occasionally quite loud. This was disruptive to our baby's sleep only one night, so I still didn't consider it a big problem, but if you (or your kids) are light sleepers, you might want to play some white noise or bring earplugs. The apartment is within steps of a metro stop, many shops and restaurants, several supermercats, a wonderful bakery, and a gelateria (what more do you need?!). *Layout/Furnishings* - excellent. The apartment is well-equipped with everything you need for a wonderful stay, including a full complement of kitchen appliances for cooking in. The separate shower and toilet rooms were nice for our group of three adults and one baby. *Cleanliness* - excellent. The apartment was very clean and well-maintained. Linens, towels, and bathrooms were all pristine. Cleaning tools were provided so we were able to maintain the tidiness of the apartment all week. *Amenities* - excellent. We enjoyed the rooftop terrace with pool and view of Sagrada Familia. It is quite private, and despite the other guests in the building, very quiet. The laundry room is easy to access, free(!!!), and clean. The elevator is small but clean, and a bit scary - you cannot hold the door open with your hand and have to use the "open door" button inside - this is very important to know when you are trying to get suitcases and strollers into the elevator. The door WILL close on you. *EnjoyBCN Staff/Communications* - excellent. We had wonderful interactions with the EnjoyBCN staff, who set up a car service for us from the airport (highly recommend CarsDeluxe!), let us leave our luggage in the office prior to check-in, and ensured we had everything we needed for a lovely holiday. All of my communication with the EnjoyBCN staff were friendly, professional, and very helpful. Overall, we had a wonderful stay and would highly recommend you stay with EnjoyBCN, especially in the gorgeous apartment we rented.


Enjoy BCN

Wow Amy,

Thank you for such a wonderful and complete comment! We have no words to thank you enough for such a detailed description of your experience that will help other guests to choose a rental for their vacation. It also will help us to improve the apartment for future travelers. We are so happy to see that you liked that much the apartment and felt well taken care of.

It has been a pleasure to host you. We hope to see you soon in Barcelona!

Best Regards from all the team!
Juncal
Guest Satisfaction

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