At Enjoybcn, the comfort, health and safety of our guests and employees is always our main concern. In these uncertain times, we would like to assure you that we have extremely high standards of health and safety in all of our Barcelona apartments.
In addition, our service has the following advantages.
Zero physical contact
In Enjoybcn ALL the process of reservation, check in, assistance and check out, can be done on-line, and without any physical contact, completely eliminating the possibility of contagion and ensuring the non-transmission of COVID19.
Our apartments are all private. Privacy ensures less physical contact than in other types of establishments. Thus also offering a higher level of security and tranquility.
We have taken additional health and hygiene measures to help keep our guests and employees safe:
At Enjoybcn we understand the need our guests have for flexibility in planning their trips during this time and we want you to feel secure when booking. For this reason, we have made our cancellation policy more flexible for all those who book our apartments after April 15th, reducing the cancellation fee to only 5 days before your arrival and the cost of the cancellation to 25%, instead of 50% if you book on other websites, agencies or travel professionals.
If you already have a non-refundable reservation made through our website to stay until May 31, we offer you the possibility to postpone the date. We will do our best to ensure that there is no additional charge. Please contact us by email at firstname.lastname@example.org to arrange the change.
If your booking was made via an online travel agent or other third-party travel professional, you should contact the booking provider to make amendments.
We continue to closely monitor the evolution of the COVID-19 situation and are following instructions from the World Health Organization and relevant local health and government authorities.
We recognize that these are difficult times and whenever you are ready to travel, we all look forward to welcoming you.
Book quietly, travel quietly, be quiet.
Thanks for trusting us. Enjoybcn.